Keeping technology useful takes more than the initial installation. Ami Connections offers managed IT services that can bring monitoring, maintenance, help-desk support and infrastructure management into an agreed support arrangement.
Proactive system monitoring and maintenance
Help-desk support services
IT infrastructure management
Performance optimisation
Support packages shaped around your business requirements
Plan the right next step
We will discuss what should be covered, how support requests are handled and the service arrangements that fit your operation. Ask us to confirm coverage, response times, exclusions and any out-of-hours support before agreeing a package.
Useful details
What does an IT support package include?
The scope is agreed around your environment. It can include monitoring, maintenance, help-desk support and infrastructure management. Ask for the proposed inclusions and exclusions.
Is support available outside normal office hours?
Our office is open Monday–Saturday, 8:00 am – 6:00 pm, and we respond to support requests within 48 hours. Please discuss any out-of-hours cover your business needs when agreeing your support package.
Let’s discuss your requirements.
Call +254 722 430 473 or visit our Eldoret office at Gilmas Centre, Oginga Odinga Road. Please call ahead to arrange a visit.
